Watch Service Center

Maintenance and Repair Services

A wristwatch is a precision timekeeping instrument composed of hundreds of small components, making it susceptible to mechanical and environmental influences. Proper operation and regular maintenance are essential to ensure its outstanding performance, reliability, and pristine appearance.

Regular Inspections

We recommend scheduling an annual inspection of your watch to check its timekeeping accuracy, functions, as well as water and magnetic resistance.

Partial Repair and Water Resistance Service

To maintain the water resistance of your watch, the case must be disassembled and cleaned, the movement inspected, and any damaged components replaced. If your watch is powered by a quartz movement, we will also replace the battery. The warranty for this service covers only the replaced parts.

Complete Maintenance and Overhaul Service

When your watch is no longer functioning correctly, our team will restore your timepiece following secure and meticulous procedures. This service comes with a one-year warranty.

1. Disassembly and Pre-Cleaning Each component is carefully inspected, and the parts most susceptible to wear are preventively replaced with new components developed using the latest watchmaking technology.

2. Component Replacement and Adjustment Once the strap or bracelet is detached from the case, the watch is opened, and the movement is removed for complete disassembly and pre-cleaning. After a meticulous inspection, any parts showing signs of premature wear or potential impact on the mechanism’s performance are replaced.

3. Cleaning Each movement component is first cleaned in a specially designed Teflon cleaning machine to prevent scratches, then immersed in an ultrasonic cleaner to thoroughly remove oil residues.

4. Reassembly and Lubrication Lubrication is a critical step, reducing friction between mechanical parts to minimize power loss and component wear. During reassembly, the watchmaker may use up to twelve different types of oils and greases, depending on the specific stability requirements of each part.

5. Rate Adjustment (Timing Regulation) The watch is left running for 24 hours to stabilize the movement. The watchmaker then adjusts the inertia of the balance wheel to fine-tune the watch’s isochronism in five different positions, simulating real-world wearing conditions.

6. Polishing Options With the case and bracelet fully disassembled, the polisher can replace any worn components. The case and bracelet are then meticulously refinished and polished to restore their original design integrity.

7. Casing (Reassembly of the Watch) The movement, now fitted with the dial and hands, is carefully placed back into the case and securely fastened. After a final visual inspection, the watchmaker tightens the case screws or secures the caseback, completing the casing process.

1. Disassembly and Pre-Cleaning

Each component is carefully inspected, and the parts most susceptible to wear are preventively replaced with new components developed using the latest watchmaking technology.

2. Component Replacement and Adjustment

Once the strap or bracelet is detached from the case, the watch is opened, and the movement is removed for complete disassembly and pre-cleaning. After a meticulous inspection, any parts showing signs of premature wear or potential impact on the mechanism’s performance are replaced.

3. Cleaning

Each movement component is first cleaned in a specially designed Teflon cleaning machine to prevent scratches, then immersed in an ultrasonic cleaner to thoroughly remove oil residues.

4. Reassembly and Lubrication

Lubrication is a critical step, reducing friction between mechanical parts to minimize power loss and component wear. During reassembly, the watchmaker may use up to twelve different types of oils and greases, depending on the specific stability requirements of each part.

5. Rate Adjustment (Timing Regulation)

The watch is left running for 24 hours to stabilize the movement. The watchmaker then adjusts the inertia of the balance wheel to fine-tune the watch’s isochronism in five different positions, simulating real-world wearing conditions.

6. Polishing Options

With the case and bracelet fully disassembled, the polisher can replace any worn components. The case and bracelet are then meticulously refinished and polished to restore their original design integrity.

7. Casing (Reassembly of the Watch)

The movement, now fitted with the dial and hands, is carefully placed back into the case and securely fastened. After a final visual inspection, the watchmaker tightens the case screws or secures the caseback, completing the casing process.